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1. Delivery Charges applicable to the various item sold (“Products”) by third party sellers (“Sellers”) on SuperKisan E-commerce pvt ltd (“SuperKisan”) website/app vary depending on each Seller and the Product which is being sold. It is advised that users/customers (“User” or “You” or “Your”) on SuperKisan’s website/app (“Website/App”) check their respective order summaries to understand the delivery charges that may be applicable to the individual Products purchased by them, which charges may vary at different points in time for the same Product.


2. The risk of any damage, loss or deterioration of the Products during the course or delivery or during transit shall be on the Seller and not on You. Title and risk of loss for all Products ordered by You shall pass on to You upon SuperKisan’s shipping/courier partners successfully delivering the Products to You.

3. The delivery times for the Products ordered on the Website/App may vary depending on the nature and availability of the Product as well as the geographical location and theexact address for its delivery. It may also vary depending on SuperKisan’s shipping partner’s usual time-to-delivery in Your area/location. Delivery times may also vary depending on whether the Sellers and/or SuperKisan’s shipping partners have a holiday between the day You place your order and the date of delivery tentatively indicated on the Website/App. Upon placing of an order by You on the Website/App a tentative delivery time shall be indicated to You.

4. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, SuperKisan will proactively reach out to you. Please check your emails and SMS regularly for such updates.

5. If you wish to purchase multiple items and ship them to two or more different addresses, we suggest that You kindly place them as different orders.

6. While the prices listed on the Website/App are all inclusive, there may be additional/extra delivery charges applicable depending on the nature of the Product and the area/location to which it is being delivered. Such additional delivery charges would factor in additional octroi or entry tax, if any, required to be borne.

7. All returns of any Product shall be governed by SuperKisan’s Return and Refunds Policy which is provided on the Website/App.

8. If the Product(s) are not received as per the stipulated delivery timelines mentioned at the time the order is confirmed, then it is Your responsibility to intimate SuperKisan of such non-receipt within 15 days from the date of Order, so that appropriate remedial measures may be taken.

9. At present, no dispatch shall be made to P.O. Box addresses or to addresses outside India.

10. SuperKisan’s third party shipping/courier service providers shall make 2 attempts to deliver the ordered to the address provided by You. If the order is not delivered after two attempts, the order shall be treated as a cancelled order by the Seller and shall be dealt with in accordance with SuperKisan’s Refund and Returns Policy.

11. The availability of ‘Cash on Delivery’ facility depends on the ability of SuperKisan’s Shipping/courier partner servicing your location to accept cash as payment at the time of delivery.